Course Code: VC-E004

IBF’s Demand Planning, Forecasting, and S&OP Certification Program and S&OP Certification Program

As we move into a more demand driven environment the pressure to forecast and plan accurately is no longer an  option, but an absolute must. As a result, this has created an unmet demand for Demand Planners, Forecasters, and Sales & Operations Planning (S&OP) professionals in the field.

  How do you pre-qualify yourself and prove to management and/ or prospective employers that you have what it takes to do the job?

  How can you improve your career opportunities and maintain job security? And for employers, how can you build confidence that you have the right team to help you improve market-share and profitability, the fruits of improving forecast accuracy? IBF certification answers all of these questions.

  IBF’s certification program is based on its verified body of knowledge which it has been maintaining for over 30 years. This knowledge is built on best practices that are flexible and growas economies evolve and change. IBF Certified professionals demonstrate that they are passionate about the field and often receive greater compensation and recognition. They are more likely to foster change, encourage collaboration & consensus, build critical relationships, and improve company performance.

  • Importance of safety stock and the relationship with forecasting
  • Typical effects of sales promotions on demand patterns
  • Cost of inventory and drivers of inventory costs
  • Role of Forecasting & Planning in Decision Making
  • Demand Planning
  • Forecasting & Planning Process
  • Sales & Operations Planning (S&OP) Process
  • Change management aspects of Sales & Operations Planning implementation
  • Data Analysis & Treatment
  • Time Series Models
  • Metrics: Measuring Forecast Error and Performance
  • Forecast reporting & presentation
  • Winning Support and Confidence of Management
  • New Product Forecasting

The course consists of two days. Prior to the course days, the books needs to be studied thoroughly. Your time investment on preparation will be 15 hours per day, the total time investment for your exam is estimated around 70 hours. The training day is meant to discuss the information in the book and to practice examples. Furthermore, during the training day, professionals can share field experiences with each other and practice with application of the materials in Excel. Field examples will be discussed as well. All study materials are in English, however the course can be given in Dutch or English.

Course materials

The following materials are required for the course.

  • Practical Guide to Business Forecasting
  • Fundamentals of Demand Planning & Forecasting


The Certified Professional Forecaster® (CPF) certification consists of three exams. Each exam consists out of 100 to 150 multiple choice questions. For each exam, the participant has two hours. The CPF certification is earned when 70% or higher is scored for each exam individually.

Exam registration can be done via The costs are $350,- per exam. The participant is responsible for the exam registration himself.


The CPF certification program is eligible for people who fulfill one of the following criteria:

  • Have at least a bachelor’s degree and one year of professional experience in Business Forecasting and Planning
  • Have at least two years of professional experience in Business Forecasting and Planning


Professionals are required to accumulate 40 continuing education points within four years after posessing the CPF certification. Re-certification points can be earned among others by attending IBF conferences, tutorials, workshops, in-house trainings, publishing original research, articles or blogs on forecasting or being an IBF member. Re-taking all relevant certification exams is also an acceptable way to re-certify.

Participation costs

The costs of the CPF course are € 1.395,- per person (excluding VAT). The price includes all course materials, lunch and coffee– and tea facilities during the training. The price is excluding exam fee.

In company training

This course can also be followed within your company, focusing on the specific curriculum within the context of the company. Tailor-made solutions can be designed in the program. Please contact us for a quotation.

Request information about in-company session?


The courses will be held on 20/21 March 2020 in Amsterdam and on 9 and 10 October 2020 in Amsterdam.

Enroll yourself directly?